SAP Hybris Retail Solutions:
The Power and Possibility of Omnichannel
The lines between channels are more blurred than ever, but consumers expect the same high-quality service whether they’re in the dressing room or loading up their online cart. Now is the time to forge strong relationships with your customers that will bring them back again and again. SAP Hybris solutions give you what you need to deliver innovative and personalized shopping experiences customers demand, across every touchpoint.
Hear about SAP Hybris is helping Tata CLiQ breakthrough India’s infrastructure limitations to offer customers thousands of brand-name items on one online platform.
PwC and SAP jointly commissioned a research study, surveying over 300 retailers and 2,100 consumers across six countries in Europe to explore consumer and retailer perspectives on the integrated shopping experience.
The Body Shop has launched a mobile-first ecommerce platform. The new site, built on SAP Hybris, integrates content and ecommerce and is designed to enable customers to engage more effectively with it, wherever they live in the world.
Advanced artificial intelligence is a huge asset for improving the customer experience. If you’re more than just a consumer and are a retailer, these are trends that you need to pay attention to.
A recent study by McKinsey found that U.S. retailer supply chain operations who have adopted data and analytics have seen up to a 19% increase in operating margin over the last five years.
Retailers have figured out that the way to sell more is to connect with the customer on their terms, which exists in the digital landscape. How can retailers do this while staying true to their business model?
Keep reading to learn why cart abandonment is so prevalent, and the steps you can take to recapture potential sales in your business.